[Ho Chi Minh City] — Arches is addressing a coordinated misinformation campaign that has surfaced against our Chief Operating Officer. This malicious attempt includes the release of fabricated messages and falsified video content intended to harm the reputation of our COO and disrupt the trust we have cultivated with our stakeholders.

We want to be clear: Arches is committed to upholding the integrity of our leadership and organization and will address any attempts to undermine it with seriousness and resolve. These defamatory actions go beyond our COO, impacting our entire team and the values we stand for. We are resolute in maintaining the highest standards of transparency and integrity as we move forward.

Our Course of Action:

1. Pursuing Legal Recourse: Arches has already engaged legal professionals and is fully cooperating with authorities to identify and hold accountable those responsible for these defamatory attacks. This misinformation campaign is not only a violation of individual rights but a deliberate attempt to damage our company’s standing and relationships.
2. Platform Collaboration: We are actively working with social media platform authorities, including Trust & Safety teams, to address this issue and to protect the integrity of our leadership and reputation.
3. Upholding Integrity and Transparency: At Arches, integrity is at the core of our culture and operations. Our COO and all members of our leadership team are committed to acting in accordance with our values, and we stand united against falsehoods that misrepresent our mission and people.
4. Protecting Stakeholders and Community: We are committed to our stakeholders and deeply value the trust placed in us by our employees, partners, customers, and investors. We will continue to prioritize open communication, keeping our community informed and supported as we confront these attacks.

Arches remains steadfast in its commitment to delivering the exceptional products and services our customers rely on, while actively defending the values that define our company. We appreciate the support of our stakeholders and will share further updates as we work to bring this matter to resolution.

For any media or press inquiries, please contact us through the official contact form on our website.  

Arches.