Custom Research and Consulting

Whether you’re exploring a new opportunity, entering a market, 

or growing an existing business, we tailor the research to help you move forward.

A partner for every stage of your business

Arches Custom Research and Consulting extends your team with 

top-tier strategy consultants, bringing the expertise and capacity to tackle complex market questions.

Tailored approaches for your business

We match each project to the right engagement model, from targeted intelligence and market exploration to fieldwork, expert research, and regional expansion.


Our approaches are tailored to your objectives, with projects typically moving from brief to delivery in 1–2 weeks.

Ready to scale with your projects

We bring 2–3x the resources of a typical vendor to every project, adding capacity as the scope grows and staying fully engaged through delivery.

A high standard, guaranteed
on every consultation

We bring Japanese standards of rigor to every project,
validating data against trusted sources to deliver answers clients can act on.

Built on local market
insight

Our consultants across
18+ markets bring native market knowledge into every engagement, giving your team a firsthand view of local demand and business dynamics.

Strategy backed
by expert knowledge

We own 200,000+ experts across global markets and industries to validate your assumptions with the people closest to the business.

Flexible and
cost-efficient support

Our lean model gives you the same high standard of work, with fees shaped around the scope of your question rather than a fixed consulting package.

Projects we have worked on

Market entry: a first read on
U.S. energy storage
A corporate team was weighing entry into U.S. energy storage. Arches ran 2 expert calls on segment growth, key players and tariff impact, and came back with a clear market read in 2 weeks.
Service benchmarking: hospital traffic and patient experience

An investor had just bought a hospital and wanted to know how it compared. Arches counted visitors at 2 sites, ran 7 mystery shops, and found where patient experience fell behind, in 10 weeks.
Market comparison: choosing a country for a new polymer production base
A polymer manufacturer had to pick a country for a new plant. Arches read the customs and trade data, spoke to 12 buyers and suppliers, and ranked the markets on demand, supply and regulation, in 12 weeks.
Competitor research: how a market leader operates in commercial electrical
A client wanted to know how a market leader really operates. Arches found 10 experts who had seen it up close and mapped its operating model, go-to-market and KPIs, in 8 weeks.
Growth study: prioritising categories and customers in packaging
An investor had just bought a hospital and wanted to know how it compared. Arches counted visitors at 2 sites, ran 7 mystery shops, and found where patient experience, in 10 weeks.
Targeted intelligence: tracking competitor outlets in FnB across Southeast Asia
An F&B chain needed to know where its competitors had opened. Arches verified every outlet against a traceable source and built a tracker they can update themselves, in under 1 week.

Trusted by leaders

What we’re seeing in the market

Frequently asked questions

What is Custom Research and Consulting?

A tailored research and advisory service built around your specific business question. Arches consultants design the study, conduct interviews and fieldwork, and deliver the analysis needed to support your decision.

Arches consultants lead each project, bringing research, strategy, and industry expertise to the engagement. We also recruit the operators, customers, and other specialists needed to answer your specific question.

We combine structured consulting with direct access to industry practitioners. Beyond desk research and published sources, we bring in operators, customers, and competitors to uncover insights that conventional research may miss.

An Expert Call gives you a single expert conversation. Custom Research & Consulting covers the full research process, from defining the question and designing the study to conducting interviews, synthesizing findings, and delivering a conclusion you can act on.

Our coverage follows the experts and research capabilities we can mobilize for your question rather than a fixed practice list. We have particular depth across industrial, materials, and B2B markets.

Every project follows structured conflict-of-interest, expert compliance, and data protection protocols. Findings are synthesized and reported appropriately to protect source confidentiality.

Yes. Southeast Asia is one of Arches’ deepest corridors, giving our teams deep local access to operators, customers, and industry leaders across the region.

Other solutions

Expert Calls

Private, focused conversations with hand-picked experts. Get first-hand insights tailored for the question you’re having right now.

Expert Transcript Library

Search a growing library of expert interviews on the topics your industry is already moving on, and get answers without booking a call.

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